Frequently Asked Questions

Our tours are limited to a maximum of 8 travellers. This ensures a personal, intimate experience at every archaeological site, with direct access to your guide and flexibility to explore at your own pace.

All tours are personally led by Fazli Karabacak, a licensed Turkish tour guide with over 25 years of experience specialising in Turkey's archaeological and cultural heritage. Fazli is licensed by Turkey's Ministry of Tourism and holds deep expertise in sites from Göbekli Tepe to Ephesus.

Most of our tours involve moderate walking on uneven terrain at archaeological sites. You should be comfortable walking 3–5 km per day on surfaces like gravel, cobblestones, and occasional slopes. Specific tours like Eastern Turkey may involve more strenuous hiking — check individual tour pages for details.

All tours include accommodation, domestic transport (flights, private vehicle), all site entrance fees, professional guiding, and most meals (breakfast daily, selected lunches and dinners). International flights are not included. Full details are listed on each tour page.

You can enquire or book by filling out the contact form on our Contact page, emailing us at info@serendipityturkey.com, or messaging via WhatsApp at +90 532 357 6029. We'll respond within 24 hours with availability and next steps.

Spring (April–June) and autumn (September–November) offer the most pleasant weather for touring archaeological sites. Summers can be very hot, especially in eastern Turkey. Our tour calendar is designed around the optimal seasons for each region.

Absolutely. In addition to our scheduled group tours, we offer fully customised private tours tailored to your interests, pace, and dates. Contact us with your preferences and we'll design a bespoke itinerary.

Cancellations made 60+ days before departure receive a full refund minus the deposit. Cancellations 30–59 days before departure receive a 50% refund. Within 30 days, no refund is available. We strongly recommend travel insurance. Full terms are on our Terms & Conditions page.

Most nationalities, including Australian, UK, US, and Canadian citizens, can obtain an e-Visa online before travel at evisa.gov.tr. The process is straightforward and takes about 10 minutes. We provide guidance on visa requirements upon booking.

Turkey is a popular and well-established tourist destination. The regions we visit — western Turkey, Cappadocia, and the archaeological heartland — are safe and welcoming. Fazli's 25 years of local expertise ensures your comfort and security throughout the journey.